G
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Hello, I am Glaiza!!
A freelance virtual assistant who is proficient in handling
administrative projects, including but not limited to: document creation,
data entry, and social media management. Can work one-on-one with small businesses to provide flexible and affordable administrative support.
Hire me
gelaizasantos@gmail.com
+63 995 467 1095
fb.com/yurushimasu
Getting to Know, Glaiza
Hey there, I'm Gelai, and I'm thrilled to be your next Virtual Assistant!
With 9 years of solid experience in Business Process Outsourcing (BPO), I've mastered everything from customer service to operations management. What sets me apart is my hands-on experience with industry giants like Meta, Airbnb, and RingCentral. At Meta, I delved deep into social media marketing, while Airbnb taught me the ins and outs of booking systems. Plus, with RingCentral, I've become a pro at managing telephone operator systems effortlessly.
But that's not all—I bring creativity to the table too! With a knack for graphic design, I love turning ideas into captivating visuals that leave a lasting impression.
When it comes to virtual assistant tools, I'm well-versed in a variety of platforms including Google Suite, Trello for task management, Google Drive and Sheets for seamless collaboration, Canva for stunning graphic design, HubSpot for CRM management, Mailchimp for email marketing, ChatGPT for intelligent conversation assistance, and time trackers to ensure efficient task management.
From social media advertising to calendar management, data entry to communication skills, and proficiency in virtual assistant tools, I've got you covered. Whether you need administrative support or a creative touch, I'm here to take your business to new heights..
Let's collaborate and make magic happen!
gelaizasantos@gmail.com
+63 995 467 1095
fb.com/yurushimasu
GSantos
“Academic Background”
Cainta Elementary
School
Grade School
Graduated, 1998 - 2006
F.P Felix Memorial Nat’l
High School
High School
Graduated, 2006 - 2010
ICCT - Cainta, Ph
Bachelor of Secondary Education
Major in English, 2010 - 2014
Why me?
Top 10 Reason why you should hire me as your Virtual Assistant :
Top 10 Reason why you should hire me as your Virtual Assistant :
- Leadership You Can Trust: With 3 years of experience leading teams at TechMahindra, I've cultivated leadership skills that prioritize efficiency and teamwork, ensuring tasks are completed effectively.
- Administrative Excellence: My background in handling administrative tasks like client meetings, payroll management, and agent scorecard maintenance showcases my dedication to organized and streamlined operations.
- Industry Insight: Having served as a subject matter expert for esteemed companies such as Assurance Wireless, Ford Motor Companies, DoorDash, and AT&T, I offer valuable insights into various industries that can drive your business forward.
- Tech-Savvy Support: From assisting healthcare institutions with virtual IT tasks to providing technical support for companies like RingCentral, my tech-savvy background ensures I can navigate digital platforms with ease, optimizing your virtual operations.
- Client-Centric Approach: My experience directly assisting clients with social media advertising, including collaborations with META, demonstrates my commitment to understanding and meeting client needs effectively.
- Adaptability Across Industries: With exposure to diverse sectors including telecommunications, automotive, healthcare, and social media management, I bring a versatile skill set ready to adapt to your specific business needs.
- Meticulous Organization: Managing phone provisioning for Apex Spine and Neurology Clinic and administering RingCentral portals for companies like Roofzilla highlight my meticulous attention to detail and organizational prowess.
- Creative Problem-Solving: Whether it's troubleshooting technical issues or devising innovative social media strategies, I approach challenges with a creative mindset, ensuring solutions that propel your business forward.
- Clear and Effective Communication: My experience in client-facing roles and social media management has honed my communication skills, enabling me to convey ideas clearly and collaborate seamlessly with your team.
- Reliability and Dedication: Throughout my career, I've maintained a strong commitment to delivering high-quality work and exceeding expectations. You can trust me to be a dedicated and reliable virtual assistant who will go above and beyond to support your success.
The services you’re looking for...
Social Media Management
Optimizing brand presence and engagement online.
Calendar
Management
Streamlining schedules for seamless organization and efficiency.
Graphic
Designs
Crafting visually appealing solutions that captivate and communicate
Appointment scheduling
Setting up business appointments: finding the right times and keeping everything in order.
Content
Creation
Crafting compelling and engaging material to captivate audiences.
Travel
Planning
Arranging travel: booking flights, hotels, and planning the details to make sure everything runs smoothly.
Data Entry and Management
Ensuring accurate and efficient organization of information.
And some
more of ...
- Administrative Support
- Customer Support
- Creating and formatting documents
- Providing assistance with software or tools
- Copywriting for marketing materials
- Project Management
Email organization and response
It's about managing emails: sorting, replying, and keeping things organized.
gelaizasantos@gmail.com
+63 995 467 1095
fb.com/yurushimasu
Instagram & Facebook Reels ..
Fb.com/Yurushimasu
Instagram.com/_yurushimasu_
“Printable Invitation”
Video Ad
“Facebook Photo Ads”
“Blog post & News letter”
Tools I’m Familiar with..
SocMed/Advertising Management
Graphic Design
Tools used for advertisement and lead generation
Tools used for creativity & editing
FUNNEL & Others
Tools used for Quiz funnels & integration
Data Entry & Management
Tools that tracks activities and ongoing tasks
Communication
Tools used for meetings
Testimonials
"Gelai's assistance was exceptional! Within a brief timeframe, she efficiently completed the task professionally, contributing to our business success with remarkable patience and helpfulness. I highly recommend her virtual assistant service for anyone seeking prompt and effective support."
“Gelai was absolutely amazing! She was not only quick and accommodating but also went out of her way to assist me beyond expectations. When I was in need of a data entry virtual assistant, she immediately offered her skills, even though it was not part of her job as my virtual assistant. Her dedication and helpfulness truly made a difference, and I couldn't be more grateful. Gelai's exceptional service definitely deserves recognition, and I highly recommend her for any virtual assistance needs. She's a true asset to the team!”
"Working with Gelai has been an absolute pleasure! She has been incredibly helpful throughout our collaboration, going above and beyond to ensure that all of our needs were met. Gelai's professionalism and dedication to providing top-notch assistance have truly made a positive impact on our business operations. Whether it's providing quick answers, offering valuable insights, or tackling tasks with efficiency and precision, Gelai has consistently exceeded our expectations. We're extremely grateful for her contributions and wouldn't hesitate to recommend her services to anyone in need of exceptional virtual assistance. Thank you, Gelai, for your outstanding support!"
Teamwork towards excellence...
Recognition & Certification
Best Team Leader @ Tech Mahindra 2016
Virtual Assistant Course
Coach Angel 2024
Outstanding Agent @ Concentrix 2018
Let's start this journey together!
Phone
+63 995 467 1095
gelaizasantos@gmail.com
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